If you return a product to an Outdoor Living Supply, LLC location in resalable condition within 30 days of purchase with the receipt, you will receive a refund. To qualify, the returned product must be:
For all other returns, see “Non-qualifying Returns” below.
Restocking fees may apply.
Non-Qualifying Returns
Non-returnable items:
Returns made after 30 days:
Returns made without a sales receipt or invoice:
Please note: Returns made to a different Outdoor Living Supply, LLC location require manager approval and may be subject to a restocking charge.
Special Orders
Returning “special orders”:
Product Pickups
Outdoor Living Supply, LLC will provide on-site pickup of any qualifying return. The following will apply: